Introduction & General Information
Applies to All UsersBy using 1xbetcm's website or mobile app, you agree to these Terms & Conditions. Please read the full document before using our services.
1xbetcm is an online betting platform offering Sports Betting, Live Casino, and other betting services to users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 1xbetcm and its users.
Important: Only individuals aged 18 or above may use 1xbetcm's services. Accounts will not be activated without age verification.
These terms may be updated at any time. If changes are made, you will be notified via your registered email or through the platform. Continued use of the service after any update constitutes acceptance of the revised terms.
Account & Registration
Account Registration & Management RulesRegistration Eligibility
To open an account with 1xbetcm, certain basic conditions must be met. 1xbetcm reserves the right to close any account that fails to comply with these requirements.
- Applicants must be at least 18 years of age.
- Each person may register only one account.
- All information provided at registration must be accurate and truthful.
- Accounts are for personal use only.
- Residents of restricted countries or regions are not eligible to register.
- KYC verification must be completed.
Identity Verification (KYC)
1xbetcm requires identity verification for security purposes. After registration, or before processing transactions above a certain amount, you may need to submit a national ID, passport, or other government-issued document. Withdrawals may be restricted until verification is complete.
Please Note: Accounts opened with false information may be closed at any time and any balance may be forfeited.
Account Security
You are solely responsible for keeping your username and password secure. Never share your password with anyone. If you notice any suspicious activity, contact support immediately.
Betting Rules
Betting, Cancellation & Settlement PolicyBefore placing a bet on 1xbetcm, it's important to understand these rules. They are designed to keep our betting policy fair and transparent.
Bet Acceptance & Rejection
- A bet is only considered accepted once you receive a confirmation after placing it.
- Live betting rules may differ once an event has started.
- Bets accepted due to a technical error may be voided at a later time.
- 1xbetcm reserves the right to correct or void any bet placed at incorrect odds.
- Pre-match bets cannot be cancelled once the match has started.
Bet Settlement
Bets are settled based on official results after the event concludes. In the event of a disputed result, the decision of the relevant governing authority is final.
| Situation | Settlement Rules |
|---|---|
| Match Cancelled (Before Kick-off) | Stake will be refunded |
| Match Half Completed | Settlement per Applicable Rules |
| Odds Changes | Odds at the time the bet was placed will apply |
| System Error | Settlement after Manual Review |
Any account found to be involved in match-fixing or fraudulent betting will be permanently closed.
Payments & Withdrawals
Deposit & Withdrawal PolicyDeposit Rules
- Minimum deposit amount is ৳100.
- Mobile Pay, Nagad, Rocket, and bank transfer are supported.
- Deposits are usually instant — though they may occasionally take up to 30 minutes.
- Deposits from third-party accounts are not accepted.
- No additional charges on deposits.
Withdrawal Rules
- The minimum withdrawal amount is ৳500.
- Withdrawals will be returned via the same payment method used for the deposit.
- Withdrawals will be restricted until KYC verification is complete.
- Wagering requirements must be met before withdrawing from bonus balance.
- Withdrawals may be temporarily suspended in cases of suspicious activity.
Processing Time: 1–4 hours for standard members. Typically within 1 hour for VIP Gold and Diamond members.
Bonuses & Promotions
Terms for Claiming and Using Offers1xbetcm regularly offers a variety of bonuses and promotions. It's important to understand the terms before claiming any offer.
General Rules for Using Bonuses
- Each bonus carries its own wagering requirements — details are specified in the offer description.
- The same bonus may not be claimed more than once per account.
- Bonus balance cannot be withdrawn directly.
- Bonuses will be automatically cancelled upon expiry.
- 1xbetcm reserves the right to modify or cancel any bonus.
- Attempting to fraudulently claim bonuses will result in account termination.
VIP Cashback
VIP members' weekly cashback is directly withdrawable and is not subject to the wagering requirements that apply to standard bonuses. However, conditions for maintaining the required VIP tier must be met.
Responsible Betting
Responsible Gambling Measures & Our Commitment1xbetcm believes betting is for fun, not addiction. That's why we have a range of responsible gambling measures in place.
- Deposit Limit — Set your own maximum deposit amount within a specified time period.
- Betting Limits — set daily or weekly betting limits to stay in control.
- Self-Exclusion — Temporarily close your account for a set period of your choosing.
- Reality Check — Receive periodic reminders about your betting activity at set intervals.
- If suspicious activity is detected, our support team will reach out to you.
If you or someone you know is struggling with a betting addiction, visit our Responsible Gaming page for full details and assistance.
Privacy & Data Protection
How Your Information Is Used1xbetcm treats the protection of your personal data as a top priority. Information provided at registration is used solely for the purpose of delivering our services.
- All data is secured through SSL encryption.
- Your data is never sold to third parties.
- User information is not disclosed to outside parties except where required by law.
- We use cookies to enhance your browsing experience.
- Even after account closure, data may be retained as required by law.
For our detailed privacy policy, visit our Privacy Policy View the page.
Account Closure & Termination
Account Closure: Grounds & ProcessUnder certain circumstances, 1xbetcm may suspend or permanently close an account. Users may also close their own account at any time.
Reasons Your Account May Be Closed
- Registration using false information.
- Failure to verify age or identity.
- Multiple accounts registered under the same person.
- Fraudulent or suspicious betting activity.
- Suspicion of money laundering.
- Bonus abuse or system manipulation.
In cases of fraudulent activity, account balances may be forfeited.
If You Want to Self-Exclude
You can request account closure at any time by contacting support. Please withdraw any remaining balance before closing your account.
Dispute Resolution
Complaints & Dispute Resolution Process1xbetcm aims to resolve all issues quickly and fairly. If you have a dispute regarding a bet outcome or transaction, please follow the process below.
- Contact our support team first via Live Chat or email.
- When submitting a complaint, please provide your account ID and a description of the issue.
- Our support team will provide an initial response within 48 hours.
- Complex issues will be escalated to the technical team.
- 1xbetcm's decision is final.
Changes & Updates
Terms & Conditions Update Policy1xbetcm may update these Terms & Conditions at any time. Any changes will be announced on the platform and communicated to your registered email address.
- You will be notified at least 7 days before any significant changes take effect.
- Minor changes (such as spelling corrections) may be made without prior notice.
- Continued use of the service after any changes constitutes acceptance of the updated terms.
- If you do not agree to the updated terms, please stop using the service and submit a request to close your account.
Last Updated: January 2026. Previous versions are available on request through support.